Business and Public Services

Students will be able to demonstrate:

• Effective written, oral, and electronic business communication skills.
• Ability to work in a team-based environment.
• Application of personal integrity and ethical behavior.
• Initiative and analytical thinking.
• Competence using current technology and software.
• Proficiency in keyboarding, numeric keypad, and formatting skills.
• Time management and organizational skills.
• Ability to perform basic business math and bookkeeping functions.
• Ability to perform electronic or paper record keeping functions.

Students will be able to demonstrate:

• Competence using appropriate medical terminology, principles, and practices utilized in a medical office/facility environment.
• Effective written, oral, and electronic business communication skills.
• Application of personal integrity and ethical behavior.
• Competence in using current technology and software applications.
• Proficiency in keyboarding, numeric keypad, and formatting.
• Competence in medical insurance billing and coding.
• Behavior appropriate for a medical office/facility and team-based environment.
• Analytical thinking and problem-solving skills.
• Time management and organizational skills.

Students will be able to:

• Explain the importance of professionalism in the work environment and its relationship to organization structure and culture. – P
• Demonstrate the importance of communication in achieving operational results in organizations. – C
• Apply a critical thinking /problem solving process for making a viable choice among a variety of options
• Relate basic management theories to the supervisory/management of basic business functions. – H
• Explain the interrelationship of resources in business operations and the importance of utilizing appropriate information technology to track resource allocation. – T
• Demonstrate application of ethical standards in a socially responsible manner
• Summarize the legal rights and responsibilities of businesses as they pertain to business functions.
• Describe the role marketing plays in business success

Students will be able to:

• Relate management responsibilities for the achievement of financial viability of the organization by applying the appropriate professional management/supervisory techniques to operational situations. – P
• Practice appropriate communication skills in operational and human resource management. – C
• Evaluate the quality of hospitality operations by applying quality control principles.
• Discuss the importance of preventing food borne illness in hospitality operations.
• Describe the need for using effective human relations and supervisory skills to manage the workforce. – H
• Using appropriate technology, demonstrate methods for making quality managerial decisions by using standardized processes and procedures. – T
• Demonstrate the ability to forecast and budget business activity and relate it to actual business performance.
• Demonstrate the use of marketing concepts in planning and operational processes.

Students will be able to:

• Demonstrate the use of marketing concepts in planning and operational processes.
• Demonstrate cost control measures as applied to kitchen operations.
• Practice appropriate communication skills in operational situations
• Relate management responsibilities for the achievement of financial goals including budgeting and purchasing of supplies and labor.
• Discuss the importance of preventing food borne illness in food service operations.
• Apply classical and modern cooking (baking) techniques to a variety of cuisines (products).
• Demonstrate appropriate sanitation and safety practices in kitchen settings.
• Practice appropriate customer service techniques and practices.

At each certification level the student will attain the following within the New Mexico scope of practice:

• Integrate knowledge of EMS systems, the safety/well-being of the paramedic, and medical/ legal and ethical issues intended to improve the health and assure the safety of themselves, EMS personnel, patients and the community.
• Demonstrate integration of anatomical and medical terminology and abbreviations into written and oral communication with colleagues and other health care professionals through patient care reporting and radio communications.
• Integrate knowledge of pharmacology to formulate a treatment plan intended to mitigate emergencies and improve the overall health of the patient.
• Integrate scene and patient assessment findings with knowledge of epidemiology, anatomy, physiology and pathophysiology to form a field impression. This includes developing a list of differential diagnoses through clinical reasoning to modify the assessment and formulate a treatment plan for ill or injured patients of all ages.
• Applies knowledge and skills to provide care and transportation based on assessment findings for a patient in shock, respiratory failure or arrest, cardiac failure or arrest, termination of resuscitative efforts and post resuscitation management.
• Effectively communicates in a non-discriminatory manner that is culturally aware and sensitive, and intended to improve patient outcome.
• Perform a comprehensive history and physical examination to identify factors affecting the health and psychosocial needs of a patient by relating assessment findings to underlying pathological and physiological changes in the patient’s condition.
• Perform a basic history and physical examination to identify acute complaints and monitor changes in order to formulate a field diagnosis based upon an actual and/or potential illness or injury.
• Performs interventions, evaluates effectiveness, modifies actions as part of a treatment plan intended to provide symptom relief and improve the overall health of the patient and applies quality enhancement evaluation of decision making strategies to enhance future critical thinking skills (metacognition) and decrease potential for errors.
• The entry-level clinician serves as a team member, while gaining the experience necessary to function as the team leader.

Students will be able to:

• Develop an awareness of the entrance requirements for careers in the fire service.
• Describe the structure and operational management of fire service organizations.
• Develop the skills necessary to investigate and prevent fires and understand the role of building construction and fire behavior principles as they apply to firefighting.
• Acquire the skills and knowledge required to perform the functions of a firefighter.
• Apply the appropriate critical thinking skills necessary to develop an incident action plan using appropriate strategies and tactics to safely manage incidents.

Upon completion of this program, the student will be able to:

• Effectively communicate, orally and in writing, using appropriate references and technologies.
• Formulate  analytical and critical thinking skills when solving complex issues in criminology and the criminal justice system.
• Demonstrate  competence using and applying appropriate criminological theories on crime causation.
• Demonstrate  competence in understanding and describing how gender, race, ethnicity, age, social class, and sexuality contribute to differing experiences in the criminal justice system.
• Demonstrate  competence in understanding how the inter-dependence of the major components of the criminal justice system (i.e., police, courts, correctional agencies) affect victims, offenders, justice professionals, and society.
• Demonstrate  competence in understanding and applying the fundamental elements of both criminal and constitutional law.
• Demonstrate  competence in the legal foundation of criminal justice and the importance of due process.