Respondus LockDown Browser

respondus_140x38Respondus LockDown Browser® is a custom browser that locks down the testing environment within Canvas. When students use Respondus LockDown Browser they are unable to print, copy, go to another URL, or access other applications. When an assessment is started, students are locked into it until they submit it for grading. Available for Windows, Mac and iOS.

*LockDown Browser Chromebook Version for Canvas (beta)*

Faculty Resources

Information to Add to your Syllabus

  • The sample text below can be used in your course or syllabus. It explains that students must use LockDown Browser for their online tests.
    Using LockDown Browser for Online Exams

    This course requires the use of LockDown Browser for online exams. Watch this short video to get a basic understanding of LockDown Browser and the optional webcam feature (which may be required for some exams).

    Then download and install LockDown Browser from this link: LOCKDOWN BROWSER LINK

    [NOTE TO INSTRUCTOR: INSERT THE STUDENT QUICK START GUIDE FOR YOUR LMS HERE]

    https://download.respondus.com/lockdown/download.php?ID=318613215

  • To take an online test, start LockDown Browser and navigate to the exam. (You won’t be able to access the exam with a standard web browser.) For additional details on using LockDown Browser, review this Student Quick Start Guide (PDF)[NOTE TO INSTRUCTOR: INSERT YOUR INSTITUTION’S DOWNLOAD URL HERE, IF APPLICABLE]Finally, when taking an online exam, follow these guidelines:
    • Select a location where you won’t be interrupted
    • Before starting the test, know how much time is available for it, and that you’ve allotted sufficient time to complete it
    • Turn off all mobile devices, phones, etc. and don’t have them within reach
    • Clear your area of all external materials — books, papers, other computers, or devices
    • Remain at your desk or workstation for the duration of the test
    • LockDown Browser will prevent you from accessing other websites or applications; you will be unable to exit the test until all questions are completed and submitted.
  • When setting up your test, you do not have to require the use of a webcam. Several of our students with older technology do not have webcams. To make your test be as compatible as possible, do not require the webcam to be used.

 

Why a practice exam is important

  • Ensure your first exam using LDB runs smoothly! Have students take an ungraded practice quiz that requires the use of LDB, before the graded exam occurs.Leave the quiz available for the duration of the course, with unlimited attempts, so students can access it again if they use a different computer.

 

Register for free LDB Webinars

 

Instructor Quick Start Guide

FAQ’s

What does the LDB do?

  • Some exams require that you use the LDB. When using the LDB, you will be unable to print, copy, go to another URL, or access other applications. When an assessment is started, you will be locked in until it is submitted for grading.

 

  • Watch this brief video to learn more about LDB.

 

 

What kind of Internet connection do I need?

  • We strongly recommend using an Ethernet (wired) Internet connection while taking your exam in LDB. If you lose your Internet connection during the exam, it will lock up the browser and not allow you to save answers, move on to other questions, submit or exit the exam.

 

How do I install the LDB?

  • 1. Download NMSU’s installer for Respondus Lockdown Browser.Respondus lockRead over the information provided for your selection and click the Download Installer link.When the File Download Installer dialog box opens, select Run to open the LDB Installer.Click the Install button to install LDB to your computer’s desktop.

 

  • 2. Then you’ll need to select the operating system on which LDB will be installed:If you are using a computer that uses Windows, click the Windows icon.If you are using a Macintosh computer, click the Mac icon.

 

  • 3. Then select the option that best fits your situation:

 

  • Lab Computer — If you are using a labcomputer on an NMSU campus, please contact the Lab Administrator to assist you with this installation.

 

  • Your Own Computer — Select this option if you are installing this software on your own computer or one that you are borrowing from family or friends.

 

  • Work Computer — If you are using a computer at work, you MAY need to contact the system administrator for assistance.

 

I’m having trouble with the installation. What do I do?

  • In order to install LDB, you will need to have administrative privileges. Also be aware that if you are installing this software on a work-related machine, there may be software that is pre-installed on the system that may interfere with LDB. If you begin having problems when using a work-related machine, try using a non-work computer and see if you continue to have problems.
  • In addition, antivirus programs can interfere with the download and installation process. You may need to temporarily disable your antivirus software in order to complete the LDB installation.

 

How do I take an Exam in LDB?

  1. Close all open programs or applications.
  2. Open the LDB by clicking the icon on your computer’s desktop
  3. Login to Canvas normally
  4. Go to the course which has the exam you want to take
  5. Take the test and submit it as you would normally
  6. Log-out and close LDB

 

Do I have to close other programs and windows for LDB to work?

  • You may be prompted to close any programs or windows that are still open. Select the option to close these programs from the prompts that appear. Sometimes the LDB will be unable to close an application. You will need to manually close these applications before you can proceed.

Troubleshooting information

 

If you experience problems with the LDB, please check this support page for assistance.

 

Respondus LockDown Browser General Information

What is Respondus Monitor?

  • Respondus Monitor is an optional tool that your instructor may enable that requires the use of a webcam in order to proctor your exam.

 

How do I install Respondus Monitor?

  • Respondus Monitor is fully integrated with LDB. If you have already installed  LDB on your machine, then you already have access to Respondus Monitor.

 

What are the system requirements to use Respondus Monitor?

  • Chromebook users will not be able to use the LDB
  • Windows: 10, 8, 7. Windows 10S is not a compatible operating system.
  • Mac: OS X 10.12 to macOS 10.15. *
  • iOS: 11.0+ (iPad only). Only available if enabled by course instructor.
  • Web camera (internal or external) & microphone
  • A broadband internet connection

* LockDown Browser and Respondus Monitor may continue to run in older operating systems that have reached “end-of-life” but students may encounter unexpected results*


Please contact VLIT if you need any further assistance with LDB:

(575) 528-7007

VLIT@NMSU.EDU