Appeal Process


Doña Ana Community College Financial Aid Appeal Process

All students have the right to appeal their ineligibility for aid.  All situations must be fully documented, including supporting letters from counselors, doctors, ministers, and/or other appropriate third parties. As part of the appeal, the student must provide information about why he/she failed to make Satisfactory Academic Progress (SAP), and what has changed in the student’s situation that would allow him/her to demonstrate Satisfactory Academic Progress at the next evaluation.

All appeals are reviewed by Financial Aid Appeals Committee.

View NMSU’s Satisfactory Academic Progress Policy for more information on Appeals

Appeal Deadlines:

Spring 2019 Deadline: February 1, 2019

Summer 2019 Deadline: June 7, 2019

Fall 2019 Deadline: September 6, 2019

  • Appeals need to be date stamped by the Financial Aid Office or postmarked by this deadline. No exceptions will be considered.

* If the Financial Aid Office receives an appeal after the semester deadline, the appeal will be considered for regaining eligibility for the next term of enrollment.

Required Supporting Documentation (does not automatically approve an appeal)

Circumstance Documentation
Work Related Required Overtime, required schedule change -Letter from employer including effective date(s) and whether the increase in hours was mandatory
Reduced hours resulting in increased childcare need, layoff, job loss -Letter from employer-Separation letter
Medical Condition Serious illness or change in health status -Letter stating doctor advised period of rest-Record of doctor visit(s)
Surgery/Hospitalization -Letter stating doctor advised period of recovery-Record of doctor visit(s)/Hospitalization record-Copies of medical bills documenting illness/injury
Mental Health Issue -Letter from doctor, therapist or counselor
Additional Circumstances Death of a Loved one -Obituary/Funeral Program-Documents to include date & relationship to the deceased
Eviction -Eviction Notice-Letter from transitional housing program
Assault/Domestic Violence -Police Report/Court Documentation

Appeals may not be approved for reasons such as:

  • Withdrawing from a class to maintain a higher grade point average
  • Withdrawing from or failing classes because of the student’s work requirements
  • Being previously ineligible for Financial Aid and returning to school after an absence
  • Adjusted Credit Option-ACO
  • Several semesters of low grades because of an ongoing illness or other situations
  • Conflict with a professor
  • Classes not being what was expected
  • Not being prepared for college

The student will be notified of the committee’s decision in writing via mail.  Students should make payment arrangements while awaiting a committee decision.

Students are encouraged to access the applicable form; Appeal for Unsatisfactory Academic Progress from the Forms Library.  Appeals may be submitted by fax, or taken directly to the Doña Ana Community College Office of Financial Aid & Scholarships at the East Mesa Center, Student Resources Bldg. Rm 109.

Academic Plan Status (W-STIPS)

Students who have had an appeal approved will be placed on an Academic Plan. The student will be considered for Federal Aid during the semester for which the student has applied and is otherwise eligible.

Once the probationary semester has concluded, the student may re-establish eligibility to be considered for Federal Aid for a subsequent semester by either:

  • Taking action that brings him or her into compliance with the qualitative and quantitative components of New Mexico State University’s SAP standards; OR
  • Meeting the specific academic plan (W-Stips) and standards for the semester as established.

If the student again fails to meet the cumulative satisfactory progress standards at the end of this semester, they will be placed on Financial Aid Suspension (U-Holds).

Maximum Time Frame/Second Degree Appeal Process

Students who have completed a pace of progression and has earned an associate’s/bachelor’s degree or have exceeded the maximum time frame for their declared program of study must submit a degree plan appeal to the Financial Aid Office at the appropriate campus.

Maximum time frame appeals may not be approved for students who are not meeting the cumulative 2.0 grade point average as an undergraduate student and a 70% overall completion rate.  (See chart below for unsatisfactory time frame for some degree programs).

Credit remedial courses, up to 30 credits, may be deducted from the total number of credits attempted when calculating time frame since they do not count as credit toward a degree but may be required and taken within an eligible program.

An academic plan will be used for maximum time frame appeals that are approved for extenuating circumstances.  Examples of time frame maximums for most programs are listed below:

Degree Attempted Credits
Certificate 36   Attempted Credit Hours
Associate Degree 90   Attempted Credit Hours
Bachelor’s Degree 192 Attempted Credit Hours
Master’s Degree 48   Graduate Attempted Credit Hours

Appeals Approved On Academic Plan Agreements

If your appeal is approved based on completion of Academic Plan Agreements the deadlines to complete these are below:

Spring 2019 Appeal Academic Plan Agreement Deadline: TBD

Summer 2019 Appeal Academic Plan Agreement Deadline: TBD

Fall 2019 Appeal Academic Plan Agreement Deadline: TBD