Appeal Process


Doña Ana Community College Financial Aid Appeal Process

Students who were unable to meet the minimum requirements for NMSU’s Satisfactory Academic Progress (SAP), or meet renewal requirements for a scholarship, are eligible to submit an appeal if they have a documented extenuating circumstance that prevented them from meeting the requirements.

All appeals are reviewed by Financial Aid Appeals Committee /  View NMSU’s Satisfactory Academic Progress Policy for more information on appeals.

Appeal Priority Dates:

Appeals do not have a final deadline, but to ensure a decision in a timely fashion, students are encouraged to submit their appeals as soon as possible. If students plan to make decisions regarding their enrollment based on the results of the appeal, students should keep in mind the last day to drop a course with a 100% refund (Third Friday of each semester).

Fall 2020 Spring 2021 Summer 2021
September 4 February 12 June 9


Examples of Supporting Documentation (does not guarantee approval)

Circumstance Documentation
Work Related Required Overtime, required schedule change -Letter from employer including effective date(s) and whether the increase in hours was mandatory
Reduced hours resulting in increased childcare need, layoff, job loss -Letter from employer-Separation letter
Medical Condition Serious illness or change in health status -Letter stating doctor advised period of rest-Record of doctor visit(s)
Surgery/Hospitalization -Letter stating doctor advised period of recovery-Record of doctor visit(s)/Hospitalization record-Copies of medical bills documenting illness/injury
Mental Health Issue -Letter from doctor, therapist or counselor
Additional Circumstances Death of a Loved one -Obituary/Funeral Program-Documents to include date & relationship to the deceased
Eviction -Eviction Notice-Letter from transitional housing program
Assault/Domestic Violence -Police Report/Court Documentation


The following are not generally considered extenuating circumstances:

  • Withdrawing from a class to maintain a higher grade point average
  • Withdrawing from or failing classes because of the student’s work requirements
  • Being previously ineligible for Financial Aid and returning to school after an absence
  • Adjusted Credit Option-ACO
  • Multiple unsatisfactory semesters  because of an ongoing illness or other situation
  • Conflict with a professor
  • Classes not being what was expected
  • Not being prepared for college

The student will be notified of the committee’s decision in writing via email.  Students should make payment arrangements while awaiting a committee decision.

Students are encouraged to access the applicable form; Financial Aid Appeal Form from the Forms Library.  Appeals may be submitted by email, fax, or taken directly to the Doña Ana Community College Office of Financial Aid & Scholarships at the East Mesa Center, Student Resources Bldg. Rm 109.

Academic Plan Status (W-STIPS)

Students whose appeals have been approved, but who cannot meet Satisfactory Academic Progress within one semester, will be placed on an Academic Plan. The student will be considered for Federal Aid during the semester for which the student has applied and is otherwise eligible.

Once the probationary semester has concluded, the student may re-establish eligibility to be considered for Federal Aid for a subsequent semester by either:

  • Taking action that brings him or her into compliance with the qualitative and quantitative components of New Mexico State University’s SAP standards; OR
  • Meeting the specific academic plan (W-Stips) and standards for the semester as established.

If the student again fails to meet the cumulative satisfactory progress standards at the end of this semester, they will be placed on Financial Aid Suspension (U-Holds).

Maximum Time Frame/Second Degree Appeal Process

Students who have completed a pace of progression and has earned an associate’s/bachelor’s degree or have exceeded the maximum time frame for their declared program of study must submit a degree plan appeal to the Financial Aid Office at the appropriate campus.

Maximum time frame appeals may not be approved for students who are not meeting the cumulative 2.0 grade point average as an undergraduate student and a 70% overall completion rate.  (See chart below for unsatisfactory time frame for some degree programs).

Developmental credits (up to 30 credits) may be deducted from the total number of credits attempted when calculating time frame. Developmental credits do not count as credit toward a degree but may be required and taken within an eligible program.

An academic plan will be used for maximum time frame appeals that are approved for extenuating circumstances.  Examples of time frame maximums for most programs are listed below:

Degree Attempted Credits
Certificate 36   Attempted Credit Hours
Associate Degree 90   Attempted Credit Hours
Bachelor’s Degree 192 Attempted Credit Hours
Master’s Degree 48   Graduate Attempted Credit Hours