Customized Training

Customized Training Program

The goal of CTP is to work with businesses, government, and non-profit agencies in Doña Ana County and southern New Mexico to provide professional and technical training for the workforce. Unlike some regular training programs, we work to provide a custom program that takes into consideration the unique needs of your workforce and the workforce of Doña Ana county.

Beginning with meetings between your team and ours, we work together to identify and understand your training goals, as well as your organization’s processes and procedures. By assessing your organization’s needs and directly integrating your culture into the training, we can assist you to increase employee satisfaction, reduce turnover, improve efficiency, and reduce costs.

Training Testimonials

“My number one thing I learned in this training is the communication skills. How to effectively come across as a respected and fair supervisor. How to lead my employees to the task that is put in front of us.”

-Management Supervisor Certificate Participant


‘I am appreciative that the City is realizing that the community had a lot of Spanish speakers and is moving towards the organization being bilingual and offering classes like this to employees...It was a nice collaboration between the local community workforce center and the City. That’s how a community should be.”

-Spanish for Customer Service Training Participant

"Training helped me to go from basic to intermediate level."

-Excel Training Participant

"I really appreciated your promptness throughout the whole class! You always got back to me really quickly. The format online was easy to access and simple to understand. Taking the quizzes on the program was not a headache at all and even my older laptop worked wonderfully with it!"

-Online Pharmacy Technician Training Participant

"The instructor was very knowledgeable and organized. Very impressed with his teaching style and patience!"

-Excel Training Participant

Financial Assistance

We realize that investing in your workforce provides extensive benefits to your organization, but can be expensive. New Mexico Workforce Connection offers programs that can help cover part of your training expenses for current employees or train new employees.


On-the-Job (OJT) Training Expenses

If your organization, as an employer enters into an agreement to hire, train, and retain the employee upon successful completion of the training program. Through this program, businesses may be reimbursed for up to six-months

Learn More about OJT


Customized Training Expenses

If you require specific types of training for your employees as part of their jobs, then this federal program can reimburse your business 50% of certain training costs.

Learn More Reimbursement

Customized Training Process

The Customized Training Process allows us to analyze the specific needs of an employer and create a training plan that meets the identified goals. Trainings are constantly evaluated to ensure that needs are being met and that any issues are immediately identified and addressed.


Contact Us for Customized Training

Contact us to set up an appointment to discuss how we might assist you in developing a training program for your organization.

Mary Ulrich