Customized Training Program
The goal of CTP is to work with businesses, government, and non-profit agencies in Doña Ana County and southern New Mexico to provide professional and technical training for the workforce. Unlike some regular training programs, we work to provide a custom program that takes into consideration the unique needs of your workforce and the workforce of Doña Ana county.
Beginning with meetings between your team and ours, we work together to identify and understand your training goals, as well as your organization’s processes and procedures. By assessing your organization’s needs and directly integrating your culture into the training, we can assist you to increase employee satisfaction, reduce turnover, improve efficiency, and reduce costs.
“My number one thing I learned in this training is the communication skills. How to effectively come across as a respected and fair supervisor. How to lead my employees to the task that is put in front of us.”
-Management Supervisor Certificate Participant
‘I am appreciative that the City is realizing that the community had a lot of Spanish speakers and is moving towards the organization being bilingual and offering classes like this to employees...It was a nice collaboration between the local community workforce center and the City. That’s how a community should be.”
-Spanish for Customer Service Training Participant
Customized Training Process
The Customized Training Process allows us to analyze the specific needs of an employer and create a training plan that meets the identified goals. Trainings are constantly evaluated to ensure that needs are being met and that any issues are immediately identified and addressed.
Contact Us for Customized Training
Contact us to set up an appointment to discuss how we might assist you in developing a training program for your organization.
Ian Zellmer, Contract Training Specialist